Análise dos Fatores Críticos para o Sucesso de Cursos de Graduação em Computação: um estudo de caso na Região Amazônica

Resumo

The purpose of this article is to identify the Critical Success Factors (CSF) undergraduate courses in Computer. FCS were searched and grouped into four categories: Institution, Teacher, Student and Institution Support Services. Each category consists of several indicators. We used the five point Likert questionnaires to generate quantitative descriptions. The participants were 284 students from two federal universities in the Amazon. The results were determined by statistical analysis of the Likert items in each category. The consistency of the questionnaire was 0.975 according the Cronbach's alpha coefficient. The results showed that the most important was the FCS Teacher.