Revisão Sistemática da Utilização de Fóruns Inteligentes para a Promoção da Colaboração na Aprendizagem Virtual

Priscilla Batista Mendes, Josiane Lemos Machiavelli, Cristine Martins Gomes de Gusmão

Resumo


Os fóruns de discussão online são um tipo de atividade reconhecidamente importante para a promoção do intercâmbio de ideias e de construção de conhecimento colaborativo no contexto do ensino online. A ativa participação de seus integrantes torna-se, portanto, um requisito fundamental para que a aprendizagem se dê efetivamente, pois uma diversidade de conhecimentos interagindo sinergicamente resulta em uma rica base para quem a consulta, e, mais ainda, pode ser absorvida de maneira profunda por quem participa de sua construção. Na educação por meio virtual, também há que se considerar a importância que vêm ganhando as técnicas de Inteligência Artificial (IA), que possibilitam a extração de informações relevantes em ambientes que geram uma grande quantidade de dados, dificilmente tratados por técnicas da computação convencional. Assim, este trabalho visa investigar como a literatura tem reportado a utilização da IA para fomentar a participação em fóruns online, utilizados na aprendizagem virtual. Uma revisão sistemática foi feita e, apesar de inicialmente ter sido retornada uma grande quantidade de resultados, após uma análise mais detalhada, foram selecionados apenas 18 trabalhos de fato relacionados com o objetivo de pesquisa. Conclui-se, deste fato, que a IA ainda não está sendo amplamente usada na resolução do problema da participação em fóruns educacionais, o que sugere uma área de estudo potencialmente subutilizada, que, se bem explorada, pode fornecer uma contribuição importante para auxiliar na eficácia desta ferramenta.

Palavras-chave


Fóruns Online, Inteligência Artificial, Aprendizagem Virtual, Colaboração, Revisão Sistemática

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Referências


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DOI: https://doi.org/10.5753/rbie.2019.27.03.82

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Revista Brasileira de Informática na Educação (RBIE) (ISSN: 1414-5685; online: 2317-6121)
Brazilian Journal of Computers in Education (RBIE) (ISSN: 1414-5685; online: 2317-6121)